Shipping & Returns
Shipping is available within Canada and The United States. We do not offer shipping internationally at this time.
HOW LONG DOES DELIVERY TAKE?
All orders from Raptor Targets are processed between 8:00am to 4:00pm (PST), Monday through Friday. Regular ground shipping takes approximately 1-7 business days, depending on location of address. Shipping confirmation will notify method of shipping.
All units refer to business days, exceptions apply to certain rural areas based on geographic location and environmental factors such as weather.
Please note, during holiday periods delivery times can be impacted resulting in delayed shipments. This is due to holiday hours being in effect and significant increases in order volume.
When you order more than one product, your order might arrive in different packages and arrive on different days.
We currently do not offer Air Shipping. If you would like Express shipping, please contact our customer service department at email@example.com for a custom shipping quote.
Orders placed on, or the day before, one of these dates will have an extended delivery time of a few extra business days.
DELIVERY RULES & RESTRICTIONS
Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays. We cannot deliver to PO boxes.
Due to logistical difficulties in making deliveries to certain remote areas, we reserve the right to cancel your order and make such orders subject to additional Terms & Conditions (e.g. requiring a minimum order value). You will receive a notification in case of cancellation or in case of difficulties with processing your order shortly after the issue is identified.
HOW LONG AFTER I RECEIVE MY SHIPMENT CONFIRMATION EMAIL WILL I BE ABLE TO TRACK MY ORDER?
Please allow at least 24 hours after receiving your shipment confirmation email before clicking the track & trace link. This gives the courier time to pick up your order from our warehouse.
CAN MY DELIVERY ADDRESS BE DIFFERENT FROM MY BILLING ADDRESS?
Yes, as long as they're both in Canada or The USA. Just enter separate delivery and billing addresses during the checkout process.
If your product is defective and deemed unsafe to use, please contact firstname.lastname@example.org with your full name, and Order number.